We take every precaution to safeguard our patients and staff whilst at our practice. We follow current guidelines related to health and safety which covers COSHH and X-Rays.

Procedures within the practice comply with current best practice guidelines as advised by the BDA regarding cross infection control.   In a time of ever more rapid changes continuing postgraduate development is more important than ever to keep abreast of changes in dentistry.   The whole team undertake continued training and both Dr Sutton and Dr Allen regularly undertake postgraduate education in excess of the requirements of the General Dental Council.

Clinical governance refers to a range of activities and systems that ensure the practice delivers a consistently high quality of treatment and service to patients.  At The Dental Health Centre we have embraced clinical governance as an ongoing process.  Every effort is made within the practice to ensure that patients are happy with every aspect of their treatment and our service.

In the event of you being unhappy with any aspect of the treatment or service you have received we have an in house complaints procedure. We take complaints very seriously and respond in a caring and sensitive manner.  In addition to responding to a complaint we take the opportunity to make any improvements in our systems so that we may better serve you in the future.  A copy of the complaints procedure is available from the practice.